Support
Contact & support
We're building out real support tooling during the beta. Here's the honest state of things today.
WeeklyPools is in public beta.
Every wallet, entry-fee and prize feature on this site uses sandbox demo credits. No real money moves, no real payment processor is connected, and nothing here is a real-money gambling product.
The form below isn't live yet
The message form here is intentionally disabled: our messaging provider isn't configured yet, so messages submitted here would go nowhere. We'd rather show you that clearly than pretend to collect a message we can't act on.
What to do instead
For now, the best way to get help is directly inside the product: look for the in-app support and feedback prompts on your account and pool pages, where available. We review those as we build out this page's live support flow.
Bug reports and feedback
Found something broken, confusing, or worth improving? The most useful thing you can share is what you were trying to do, what you expected, and what happened instead — again, via the in-app feedback prompts while our external contact channel is still being built.
What we won't do
We won't list a phone number, email address or physical address here until we have a real, monitored channel behind it. We'd rather be upfront about that gap than publish contact details nobody is reading.